Distance Sale Contract

Distance Sale Contract Last Updated: Augest 18, 2025

This Distance Sale Contract is drafted in compliance with consumer protection laws and e-commerce regulations, defining the rights and obligations of the Seller and Buyer regarding the sale and delivery of products or services through the website www.justyol.com (hereafter referred to as the "Website").

ARTICLE 1 – PARTIES

1.1. SELLER
Company Name: Justyol
Address: [Company Address]
Phone: [Phone Number]
Email: [Email Address]
Tax Number: [Tax Number]

1.2. BUYER
Full Name or Business Name: [Buyer's Information]
Address: [Delivery Address]
Phone: [Phone Number]
Email: [Email Address]

ARTICLE 2 – PURPOSE OF THE CONTRACT

This contract governs the terms and conditions for the sale, payment, delivery, cancellation, return, and refund of the product or service purchased by the BUYER from the SELLER’s Website.

ARTICLE 3 – PRODUCT INFORMATION & PRICING

Product details, including name, quantity, price, and total cost, are outlined in the confirmation email sent by the SELLER.

All prices include applicable taxes unless stated otherwise.
The BUYER acknowledges and agrees to the total price displayed before confirming the order.

ARTICLE 4 – PAYMENT TERMS

The BUYER agrees to pay the full amount using one of the available payment methods. Accepted methods may include credit/debit cards, bank transfers, e-wallets, or cash on delivery.
Transactions are secured. The SELLER is not responsible for delays or failures in processing by third-party providers.

ARTICLE 5 – DELIVERY TERMS

The SELLER will ship the product within [X] business days after payment confirmation.
Estimated delivery time depends on the BUYER's location and the chosen shipping method.
Shipping fees are the responsibility of the BUYER unless stated otherwise.
The BUYER must inspect the package upon receipt and immediately report any damage, missing items, or defects.

ARTICLE 6 – RIGHT OF WITHDRAWAL & RETURN POLICY

6.1. Right of Withdrawal
The BUYER has 14 days from receipt to cancel the order without providing a reason.
The product must be unused, in its original packaging, and in resalable condition.
Return shipping costs are the responsibility of the BUYER unless otherwise agreed.

6.2. Return Procedure
The BUYER must notify the SELLER by email or via the return system on the Website.
The product must be returned to the SELLER's address with tracking information.
Refunds will be processed within 7 to 10 business days after the product is received and inspected.

6.3. Non-returnable Products
The following items cannot be returned:

Customized or made-to-order products
Hygiene products (e.g., lingerie, swimwear, cosmetics, food items)
Used, damaged, or altered products

ARTICLE 7 – ORDER CANCELLATION

The BUYER may cancel the order as long as it has not been shipped by contacting customer support.
If the order has already been shipped, the BUYER must follow the return procedure.

ARTICLE 8 – WARRANTY & LIABILITY

Products sold on the Website are covered by the manufacturer’s warranty, if applicable.
The BUYER agrees to follow the product’s usage instructions.
In the case of defective, incorrect, or damaged products, the SELLER will take appropriate action: replacement, repair, or refund.

ARTICLE 9 – CONFIDENTIALITY & DATA PROTECTION

The BUYER’s personal data is processed in accordance with the Privacy Policy.
This data will not be shared with third parties without consent.
Contact details are used only for order processing, customer support, and communications.
No marketing messages will be sent without explicit consent.

ARTICLE 10 – FORCE MAJEURE

The SELLER is not responsible for delays or cancellations due to exceptional circumstances: natural disasters, wars, pandemics, logistical disruptions, or legal restrictions.
In such cases, the SELLER and BUYER will agree on alternative solutions.

ARTICLE 11 – DISPUTE RESOLUTION

In case of a dispute, the BUYER must first contact the SELLER’s customer service.
If no resolution is found, the dispute will be submitted to a consumer arbitration council or competent courts in the SELLER’s jurisdiction.

ARTICLE 12 – ACCEPTANCE & ENTRY INTO FORCE

By placing an order, the BUYER acknowledges having read and accepted all terms of this Distance Sale Contract.
This contract becomes effective when the BUYER completes the order.